Administrative Assistant Wanted to Support the Growth of a Flourishing Personal Training Business in Newington, CT

Apply Below IF… You’re an Organized, Customer Service Focused, Self-Motivated Person Who Will Excel in an Entrepreneurial Environment

AWESOME Administrative Assistant Wanted: Part-Time, 15-20 hours/week, Plus FREE Group Personal Training, and other coaching opportunities

Hello!

My name is Benjamin Petitpas. Owner of CT Workout Personal Training in Newington, CT. For the past 18 years our business has been educating, motivating, and inspiring our Members to become the best version of themselves through our training, nutrition and lifestyle programs.

Over the last couple years CT Workout has had tremendous growth and it’s come time for us to bring on some additional help behind the scenes to get to the “next level.” It’s our goal to help transform thousands of Newington area residents look, feel and perform their best. To do this, we need a strong supporting cast, which includes a SOLID Administrative Assistant (for lack of better words). Quite frankly, we need someone who is a rock star with administrative tasks (paperwork, data entry, inventory, etc), has a firm grasp of software and technology (Word, Excel, Google Docs, Facebook, Pinterest, Blogging, iPhoto, iTunes, etc.), AND loves talking with people (handling inquiry call, confirming appointments, connecting with clients).

WARNING: Working in an entrepreneurial environment is much different than working for a “regular” company

We often build the plane as we fly it. Creativity and flexibility are a must! In addition, we’re looking for someone with the following 12 Entrepreneurial Attitudes*

• Create Value
• Take Initiative
• Focus on Results
• Have an Ownership Attitude
• Be in Alignment
• Be a Partner
• Take Action
• Be Open
• Communicate
• Learn How to Handle Strong Emotions
• Have Patience and Compassion
• Don’t Give Up

If you are hired for this position you will need to come to the office Monday – Friday.

There will be some flexibility to the hours, but you will be expected to start or end your day with one of our training sessions at least three days out of the week (training time is NOT part of your work hours, but is provided as part of your compensation plan). We’re providing free training (valued up to $750/month) so that you can better understand our services and relate to our Members. Plus, it’s a great health benefit! IMPORTANT NOTE: WE ARE NOT INTERESTED IN SOMEONE WHO IS JUST LOOKING FOR FREE TRAINING!

Your Primary Objective:

Perform daily tasks that will protect the trainer’s and my time & stress levels so we can do what we do best, to serve the Members & Customers and grow the business.

Minimum Required Performance Responsibilities:
• Gatekeeper – Answer all incoming calls – handle/forward accordingly, Answer “Contact Us” emails – handle/forward accordingly
• Prospective Clients & Trials – Answer inquiry calls, Schedule & confirm orientations, Manage paperwork, Follow-up with new trials
• New & Current Clients – Send Welcome Package & follow-up (letters, cards, flowers, etc.), Manage client folders, Manage workout logs, Manage Wall of Fame and Events Calendar, Manage client birthday recognition, Record attendance, Missed class follow-up communication
• Lost Clients – Manage files, Follow-up tasks (calls, send cards, letters, etc.)
• Inventory & Purchasing – CARE gifts, Supplies, Paperwork
• Facility Maintenance – Vacuum/Dust/Tidy Up, Manage outside service providers (e.g., handyman)
• Miscellaneous – Load Blogs & Emails, Facebook Fan Page posts, Facebook Group posts , iTunes playlist, Some Project Management Tasks
• Special Events – Assist with planning

Potential Additional Responsibilities:
• Administrative duties as assigned
• Business errands (e.g., picking up office supplies, going to the post office, meeting with vendor, etc.) – gas will be reimbursed
• Personal errands  (e.g., picking up groceries, taking car to mechanic, shopping, etc.) – gas will be reimbursed
• Substitute for BNI (business networking) and local chamber meetings
• Be present and participate in member activities/events
• Attendance at continuing education/development training

Required Skills:
• Great phone personality/etiquette. You will be talking with our customers, who are VERY important to us, and prospective customers, who are also extremely important. You must be comfortable conversing on the phone, in person, and through email. You must know how to conduct yourself professionally, take clear messages and deliver clear instructions to the prospect or client. We’ll teach you everything you need to say and do, but we can’t teach you manners and professionalism.
• Thoughtfulness and organization. We need you to be able to think for yourself and be organized. We are very serious about this one. We do NOT want a robot. We want someone who learns and grows with us.
• You must be comfortable using Microsoft Word & Excel, specifically Documents and Spreadsheets (basic level formulas)
• Email. A great deal of your work will be via email. You will be set up with an email account.  You need to be very comfortable and proficient with email.
• We take a lot of pictures and need to store/categorize them for later use.
• Facebook. Facebook is an important part of our community. You must be an active Facebook user and familiar with it’s basic functions.

Bonus Skills:
• CRM experience. We use a software called ZenPlanner and Infusionsoft, which is a CRM (Customer Relationship Manager), contact management, marketing automation and e-commerce program. You will be trained on this software and be provided with additional learning materials, but previous experience is definitely a plus!
• WordPress. Our website is built with WordPress. You will be uploading content (blogs) regularly to our site. You will be given step-by-step instructions on how to do this, but previous experience helps. 🙂
• Event Planning. We enjoy activities (parties, charity workouts) and would like to do them more regularly. We may lean on you for help with these.

Compensation & Benefits::
• 15-20 hours per week at $12/hour (with the possibility of more hours) paid biweekly
• Free Training and Participation in Transformation Challenges, Workshops, Seminars, etc.
• Huge Potential for extra bonuses on sales

How to Apply:

We’re looking to hire the RIGHT person relatively quickly. If this position sounds like the PERFECT FIT for you, then simply click the “Apply Here” button below to get started…

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